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FAQ

When is the tournament’s date?
The 2023 edition for the Abierto de Tenis Mifel is scheduled for July 31st – August 5th, 2023.
Where can I buy my tickets?

There are three options to get your tickets:

  • Online: through the tournament website in the ticket section https://abiertoloscabos.com/boletos-2022/
  • Box Office: Paseo de los Tamarindos 400-A Bosques de Las Lomas, Mexico City
  • Phone: +52 (55) 2167-3232 or +52 (55) 2167-3055
What does my ticket include?

The ticket includes access to the main stadium, grandstand and alternate courts. You can also have access to the commercial area and the food court.

Are tickets sold per match or per day?
Tickets are sold per day, which means that you have the right to watch all the games that are played on the day that corresponds to your ticket.
From what age do children have to pay a ticket?
Children from 5 years old have to pay a ticket
Where is the tournament located?

The Abierto de Tenis Mifel it is located in Los Cabos, BCS.
Address: Corredor Turístico SJC-CSL Km 18.5 Cabo Real, 23405 San José del Cabo, B.C.S., México.

Does the venue have public parking?

Yes, the venue has public parking

From what time can I enter to the facilities?

The time of entry will be one hour before the first match of the day starts.

Where can I find all the daily tournament information, such as order of play, scoring, draw, program etc.?

During the tournament every day you will find all the information on our website www.abiertoloscabos.com and on our social networks @abiertoloscabos (Instagram, Twitter and Facebook). Also, we will be delivering a Daily News with the information corresponding to the matches, players, official draw, order of play, results and more.

How many courts does the venue have?

The tournament’s venue, Cabo Sports Complex, has one main stadium, one grandstand, three additional courts and two practice courts.

Is there any special care for the disabled?

Yes, we do have facilities within the stadium. We also have special seats and their companion.

Can I bring food or beverages into the venue?

No, food and beverages may not be brought onto the tournament grounds but may be purchased onsite.

When will I know which players will participate in the tournament?

Daniil Medvedev, Felix Auger-Aliassime, Cameron Norrie and John Isner will participate on the 2022 6th edition. The entry list will be announced two weeks before the tournament. This list may vary until the day before the tournament starts.

When will be the quails played and how much do they cost?

The qualifiers will be played on Saturday July 29th and Sunday July 30th. The entrance will have a cost of $200.00 mxn per day.

When is Kids Day at Abierto Los Cabos?
The Kids Day will be on July 30th, and the entrance will cost $200.00 mxn.
Can you leave and re-enter the event the same day?

No, once you have exit the complex, entry will not be allowed to re-enter within the same ticket.

Can I bring a photo or video camera?

No, unfortunately due to tournament policies professional cameras are not allowed.

Can I bring my backpack?

No, unfortunately due to tournament policies we cannot allow backpacks in the venue. Only woman handbags.

What items are banned from entry to the tournament?

Alcohol, weapons, illegal substances, glass, open beverage containers and hard-sided bags/containers are not permitted. No outside food and beverage are allowed into the Abierto de Tenis Mifel.

Prohibited items that are discovered during bag inspections must either be returned to your vehicle or discarded. The Abierto de Tenis Mifel will not provide storage for these items. Guests arriving by public transportation must take caution not to bring any prohibited items, as no exceptions will be made.

Follow us:

Contact:

Location:

Contact:

  • info@abiertoloscabos.com

México:

  • 55 2167-9606
  • 55 2167-3055

 

Outside Mexico:

  • +52 (55) 2167-9606
  • +52 (55) 2167-3055
  • 1 (800) 383-9650

Los Cabos:

  • (624) 317 6275
  • (624) 177 5037
  • (624) 264 7326

© MEXTENIS S.A. de C.V.  ALL RIGHT RESERVED

IT IS IMPORTANT YOU READ THIS DOCUMENT CAREFULLY BEFORE STARTING THE ACCREDITATION PROCESS

The accreditation of national and international media must be carried out through the website
starting July 5ht until the 26th 2022. Under no circumstances media applications will be received
after the mentioned date, no exceptions allowed.

All aplications for national and international media must meet the following requirements by Mextenis:

GENERAL REQUIREMENTS FOR ACCREDITATION

  • The journalist, photographer or cámara crew selected to cover the event by each media must complete the application form.
  • Accreditation requests will only be considered if they were issued through the official web site.
  • As part of the process, the director or editor of each media, must submit a letterhead (membrated letter) providing name (full descrption if posible) of the journalist, photographer and/or camera crew that will participate in the event coverage. Also, a full media kit must be attached (media presentation).
  • If you are a freelance journalist or photographer, you must provide testimony (portfolio) of your work, in addition to a letterhead (membrated letter) signed by the media company you will be representating and sponsors your work.
  • No application will be considered complete until the letterhead (membrated letter) from the director or editor has been received. Please attach your application with your assignment letter

Once you have pre-registered online, you will receive an email confirmation with the information (address, schedules & days) and any other information to collect your accreditation. You must present an official identification (ID) (Passport, Driver´s licence, other) to pick up.

PARTICULAR REQUIREMENTS FOR ACCREDITATION

1. Websites

Any websites associated with any other print media, television or radio that had previously requested an accreditation, may be approved as long as they meet the necessary requirements.

A maximum of one (1) web journalist without a photographer may be accredited. The website (imagenshop.com) will be avialable, where you may have access to download any graphic and audiovisual content, during and after the event. This material can be downloaded for free and will be available for all.

The applicant must present the last 2 years of audited traffic data (identified as unique IP addresses per year).

2. Radio

Only one (1) reporter will be credited.

3. Televisión

All television networks that wish to be credited must follow these rules:

  • ESPN has all the exclusive rights to the broadcast of all games during the event
  • No TV or online media can record any images of any match(es) inside the main Stadium, the Grand Stand or alternate courts.
  • The use of any images will only be allowed to be used for any event on short summaries (News Access) and by no means can be sold for any commercial purposes either.
  • In any case the use of any material cannot exceed 2 minutes per day per event and may only be used 48 hours after the production of such material.
  • In the event that any TV or online media wishes to use images of the event, the only material authorized is the one put out by ESPN. With no exceptions.
  • No media present at the event will be able to do LIVE STREAMINGS inside the main Stadium, Grand Stand or any court thru the use of professional cameras, tablets, cell phones and/or any electronic device.
  • All photographers, reporters and camera crew must be fully identified with the accreditation of the event and must visibly wear it at all times, this rule also applies for the numbered jacket or vest, to be allowed inside the main stadium, Grand Stand and any court.

4. Printed Media

Only (1) reporter and (1) photographer will be credited.

5. Agencies

Only (1)reporter and (1) photographer will be credited.

NOTIFICATION LETTER

Once your registration is successfully completed, you will receive a confirmation email statting that all the aplication and data was correctly collected and is on the approval process.

Each application is managed personally, so there is no estimated time for the response to each of them.

If your application is approved, you will receive an email with a PRE-REGISTRATION CODE (this code is personal and non-transferable), it has a particular access and must match with the name of the application.

This code must be entered into the link that you will receive with your confirmation email to be able to finish the registration process and thus receive your letter of approved accreditation, indicating the date, place and schedule in which you will have to collect your accreditation.

Accreditations will not be delivered outside the indicated date. You must be on time. A strict control is taking place.

Press Room

The Press Room will be operating from Saturday, July 30th from 11:00 a.m. until August 6th, (90
minutes after the closure of the event).

The press room ammenities:

  • WIFI service
  • Work stations
  • Printers
  • TV Screens with CCTV
  • Continuous coffee break

Inside the press room, the jackets /vests for photographers and Cameramen or crew will be given away.

There will be a website available (www.abiertoloscabos.com) for both credited media as non-credited to be able to download content, graphic and audiovisual material before, during and after the event. All available material will be free for all media.

PRESS REGULATIONS | MIFEL TENNIS OPEN 2022

  • All media representatives (reporters, photographers and camara crew) are responsible for carrying their accreditation and must be visible at all time during the event.
  • WITH NO EXCEPTIONS, NO ACCESS WILL BE GRANTED ON THE DAY OF THE EVENT WITHOUT AN APPROVED ACREDITATION.
  • An accreditation only grants access to the spaces and schedules limited by the event as indicated in the accreditation itself.
  • It is strictly forbiden to ask for any autograph or take any personal photographs inside the event facilities and any duration of it. Any person seen infringing this rule will be automatically expelled from the event.
  • All graphic reporters must wear a jacket/vest with the legend PRESS, to be able to stay inside the corridor of photographers in the stadium and all other courts. The jacket/vest will be delivered exclusively inside the press room.
  • Inside the stadium (stands), photographers and camera crew may only stay in the indicated spot/área designated for them. There will be only one access for entry and exit, that will be announced inside the press room, and will only have a certain time and place determined so that other media may also take their photos.
  • It is strictly prohibited the use of drones as well as live broadcasts during the matches that take place during the event and all other areas of the complex. Any media or person not credited who is caught or surprised using a drone or is transmitting live will be expelled and banned to participate in any future events (Television, Web, Social Networks).
  • No food or drinks may be allowed inside the press premises or grandstands.
  • It is strictly forbidden to introduce any sort of alcoholic beverages into the event or working facilities.
  • Any violation of this regulation will be eligible to the permanente banning and withdrawl of the accreditation, taking place inmediately.

SINCERELY
Organizing Committee

MEDIA OFFICER
América Jiménez
america@mextenis.com